Reviews & Testimonials


Reviews and Testimonials for Craters & Freighters Raleigh, Durham and Greensboro

Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.

What do our clients think of our services? Check out what they have to say.

If It can be Moved, We Move It

In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.


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  • April 12, 2022
    Sandy M
    This was the alsolute BEST customer service I have received in 40 years of shipping artwork. I cannot recommend them enough. They go WAY beyond what is expected and do all they can to accommodate even the most burdensomee requests. They are quick to reply and to comply with out of the ordinary requests.
  • October 6, 2021
    Harold C Mckinley
    My name is Harold Mckinley, I'm not really the best at this but all I know to do is speak from the heart. Craters and Freighters is a great company. I had the luxury to work for this company. Raleigh location and Charlotte location is the best. Great people and a great experience. They knew how to not just treat you like somebody but as deep as treating you like family. I would recommend them to work for as well as to do business with. Again I'm not the best at this but this was from the heart. Evan, Katie, Richard, Mr John, D, Ben, Rodney, Justin, Kailyn and Ashton. It's more I have left out. From the heart Thank You.. please excuse the typos
  • September 8, 2020
    Anita S.
    The service offered by by the Raleigh office of Craters & Freighters was a godsend for me. I had made an e-Bay purchase but could make a two-day road trip to pickup the large oil painting I bought, and the seller stipulated "no shipping, pickup only." I spoke with Kellie and explained my dilema. She arranged for pickup in Durham, and packing and shipping of the art. A masterpiece couldn't have been packaged better. The communication provided kept me informed and the service I received was top drawer and one I highly recommend.
  • September 3, 2020
    Anita S.
    The services provided by Craters and Freighters in Raleigh was an absolute godsend for me. I wanted to make an e-Bay purchase but couldn't justify a two-day road trip to collect an oil painting the seller would not ship. Explained my situation to Kellie and she arranged for the art to be picked up in Durham, packaged and shipped. My purchase was packed like a priceless masterpiece and arrived at my home in exactly the condition I expected. I highly recommend their service and would have every confidence utilizing them again.
  • March 27, 2020
    Danielle B with Danfoss
    Working with Craters & Freighters of Raleigh is always a pleasure! They are both knowledgeable and professional as well as incredibly accommodating with our customized crating needs. I would HIGHLY recommend Craters & Freighters and their awesome team!
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Expert Services for Commercial Clients

“I cannot boast enough about the team that worked for us here at GE. They were personable, professional, prepared, and efficient. They were flexible when hiccups arouse and handled them with grace. If we are ever in need of these type of services again, Craters and Freighters will be my first recommendation. Thanks to Kaylyn and team for all your hard work, communication, and dedication!”–Jenna B.

Exceptional Auction Shipment

“I couldn’t have asked for a better company to deliver my precious items from an online auction. Everything was packed with such great care and attention to detail. Kathryn was amazing. She guided me every step of the way as I had never done this sort of thing before. I highly recommend this company. They are wonderful.”–Robin M.

International Shipping Success

“These guys were easy to work with and helped us get a product to a customer in Europe with little lead time. Very responsive to email and phone. Well-constructed crate and expertly packed to avoid damage in shipping. Will be doing business with them in the future.”–Ryan G.

Superior Customer Service

“Excellent overall crating service! Competitive Bid, work performed to schedule and client requests observed.”–Daniel D.

Careful and Considerate Handling

“Nervous about how to safely ship 2 precious antique furniture pieces from Durham to St. Louis, I contacted at least 4 different shipping companies, and I knew right away when I spoke with Evan, and later other staff members that I’d found my company. They were so caring and professional, returning calls and emails over a period of days, explaining the care they use in packing and shipping. Furniture arrived on predicted date, well wrapped, safe and sound! Very reasonably priced, too! Would definitively return to them for future shipping.”–Michelle W.